Lost Password - Alternative Reset Option

Some users are currently reporting issues with attempted password resets.

When a user clicks the “Lost Password” link and enters either their username or email and clicks “Get New Password” they receive an email with a link to reset their password. Once they enter their new password they may receive a message that states, “Your password reset link appears to be invalid. Please request a new link below.”.

This is a known, recent issue. Troubleshooting has started and is ongoing.

If you attempt to reset your password and you encounter the issue descibed above, please fill out the following form. The process of reseting your password though this form is not as fast, but it does work, and you will receive an email confirmation as soon your password is reset.

 


 


As always, you may also seek assistance by emailing: [email protected]